The video or stream quality is bad, what can I do?
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view HD you will need to have higher download speeds.
As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view.
Control your internet connection; try reloading the page a few times or see if you can access the video from another browser and/or device.
You may also try to clear your browser’s cache and cookies.
Make sure that other devices in your home are not connected to streaming or gaming services that may be adding excessive bandwidth requirements to your internet connection.
If the issue continues please don’t hesitate to contact our friendly support team.