The video or stream quality is bad, what can I do?
Having streaming issues? We got you covered!
As a general rule, your download speed must be greater than the bitrate of the event you're trying to view. We recommend viewing from an internet connection with a download speed of at least 10 Mbps.
If you are not sure of your internet's download speeds, you can check here.
• Make sure that other devices in your home are not also trying to stream content, as that may be adding excessive bandwidth requirements to your internet connection.
• Try a different device and see if the same issue is happening on it. This might be able to tell if the issue is internet-related or device-related.
• If you are on a wireless (WiFi) connection, try plugging an ethernet cord into your internet router.